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UK Improvements & Discount Code - RockAuto

Posted: Tue Feb 04, 14 1:42 pm
by RockAuto
Hello everyone,

RockAuto is continuously making improvements to better serve our parts customers in the UK. We have expanded inventory at our UK warehouses and added Parcelforce as a less expensive option for quick shipping. Visit RockAuto.com to see our new selection of parts from local warehouses, new shipping methods from domestic carriers and, as always, payment methods that do not require currency conversion!

And don't forget that forum members have a discount code that can be used on http://www.rockauto.co.uk:

5% Discount Code: 6A405741F1F0
Expires: February 15th, 2014


Please enter this code in the ‘How Did You Hear about Us’ box to receive discount. Please note that orders using discount codes must be placed online and the discount code must be entered before an order is submitted to receive the discount. Phone orders are not eligible for discounts.

If you have a question about our parts or about an order, please check out our FAQ page (www.rockauto.com/lang/en/faq.html) or send us an email at service@rockauto.com or call us at +001 608 661 1376.

Office Hours (GMT)
Mon - Thur 12 p.m. to 4 a.m.
Fri 12 p.m. to 3 a.m.
Sat 1 p.m. to 12 a.m.
Sun 2 p.m. to 10 p.m.

Posted: Tue Feb 04, 14 3:29 pm
by Mick
I take it you still take the vat at point of purchase because if that is passed onto parcel force they charge a brokerage fee.
Mick

Posted: Tue Feb 04, 14 4:05 pm
by RockAuto
Hello,

Yes, you do have the option to pay VAT at the point of purchase for Parcelforce.

Thanks for your interest!

Posted: Tue Feb 04, 14 7:27 pm
by shovelheadrob
The duty need to be paid upfront aswell or they will still charge a handling fee, which with lowish value can be more than the taxes!

Posted: Tue Feb 04, 14 8:17 pm
by RockAuto
Hello,

Everything should be paid for at the point of purchase.

Thanks!

Posted: Wed Feb 05, 14 6:14 pm
by Mick
That's exactly the point i was trying to make. I've been buying parts from you, knowing your prices were good and the duty was paid direct to you, making for a quicker delivery and no handling charges at this end.
Mick :thumbright:

Posted: Thu Feb 06, 14 2:45 pm
by RockAuto
Got it! To give you more information about Parcelforce, we use Parcelforce principally as an intra-EU carrier. If a shipment remains within the EU, then there is no import and therefore no import duty. Parcelforce offers a global service in addition to a regional one and so if a customer is outside the EU, then there very well could be import duty, consumption taxes, and ancillary charges. However, those would apply to an import regardless of the carrier.

We've bee using Parcelforce for several weeks now and we have heard no complaints about duty/tax and/or additional fees. I suggest you give them a try!

Posted: Sun Mar 02, 14 7:30 pm
by John
Anyone know if Is there an updated discount code?

Posted: Sun Mar 02, 14 7:59 pm
by jerry
Type rock auto discount code into google it will give you codes :thumbright:

Posted: Sun Mar 02, 14 8:52 pm
by Dave81
Alternatively John, sign in as a memeber (its free). I did this to save the faffing about and being able to check order history etc......I missed the last code on here by 3 days and had quite a bit i wanted, so the 5% was worth having.

Anyway, logged in and low and behold top right hand corner in my acoount i had a 5% off code that expires mid March! :thumbright:

Deffo worth it if your like me and buy from em a couple of times a year! :thumbright: