year one

andyrob · Post by **andyrob** » Mon Oct 29, 07 10:16 pm

any one else had any problem opening an account with year one ?
does not allow to enter non us state

& now when log in it comes up:

ADODB.Command error '800a0d5d'

Application uses a value of the wrong type for the current operation.

/serverfiles/fbshopside.asp, line 348

SteveCase · Post by **SteveCase** » Tue Oct 30, 07 7:03 am

Must admit, i've never been successful with year one. Even when l was out in the States, l called them the FIRST day l was there, paid for the catalogue, it still never showed up!!!!

RobTwin · Post by **RobTwin** » Tue Oct 30, 07 8:36 am

Ask Adam(68) - he's one of their best customers so must have a Gold Account or summat

steveo · Post by **steveo** » Tue Oct 30, 07 9:03 am

ok by phone orders, no problems in the last 18 years ,had mountains of stuff . the only thing is that i have found is parts catalogue can take over a month to get here or longer

Ivor · Post by **Ivor** » Tue Oct 30, 07 9:11 am

Andy, that Year One site has always been the same, I clicked the British Virgin Islands and even that didn't help, so I rang Jose and ordered over the phone.

I've done that ever since and had superb service.

Dave-R · Post by **Dave-R** » Tue Oct 30, 07 9:26 am

It sounds to me like you were trying to order stuff?

There is a link which says something like "overseas customers please click here".

They have a different system for us.

I have been using Year One since 1989 and although they are not the cheapest they do have the best customer service record out there. I cannot fault them on that score.

Dave-R · Post by **Dave-R** » Tue Oct 30, 07 9:32 am

Yeah. I just checked.

Look at the screen shot below. After filling your shopping cart you click on International customers and you get an order form to fill out.

Once you submit an order you get a customer number. Use that customer number every time you order.

RoelB · Post by **RoelB** » Tue Oct 30, 07 9:57 am

I always order by phone, no problems at all!!

Dave-R · Post by **Dave-R** » Tue Oct 30, 07 10:12 am

If you do use the online order they do not send it out staright away. They get your order ready and then find out the shipping costs. Then email you with the final bill for you to approve so it only ships when you reply to the email.

andyrob · Post by **andyrob** » Tue Oct 30, 07 11:35 am

cheers lads, esp dave you have been more help than they were
write wheres that credit card ?
hope I dont beat adam though